Business Goals
↘ Improving the sales of devices equipped with a barcode module.
↘ Reducing the frequency of technical personnel handling customer issues.
↘ Enhancing product competitiveness.
Design Goals
↘ Providing users a high-quality setting environment and user experience.
↘ Identifying user needs and usage scenarios, and providing updated system services.
↘ Creating an interface that is easy to navigate and use for users.
Following the Double Diamond design framework throughout the journey
Project Scheduling Management
The insights gained from this study reinforced our design decisions and increased confidence in the final solution! 😊